Technical Support

Having issues with your equipment? Iowa Audio Video knows how frustrating that is! Therefore, Iowa Audio Video’s policy is to be in contact with you within 3 hours of receiving your request to schedule your support request. After all, we want your equipment to be working perfectly at all times.
Help Desk Hours:

Monday – Friday
8am – 3pm

Saturday – Sunday
9am – 3pm

All service request received after 3PM will be handled the following business day. Iowa Audio Video has technicians on-call for weekend technical support. 

If you prefer to send an email rather than filling out the form, please email Iowa Audio Video at, or call us directly at (515) 457-1199 or Toll-Free at (855) 836-0765. Thanks!

1 Step 1
What is the Urgency of your issue?Choose one
First Namefirst name
Last Namelast name
Direct Telephone Numberdirect number
Company Namecompany name
Location of Service Need (Store#, Street Name, City, etc.)location
Location Contact Personlocation person
Location Telephone Numbertelephone
Please describe your issue with as much detail as possible.details
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Please upload a picture if you believe it will be helpful.upload